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Once a Bookseller, Always a Bookseller

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Once a Bookseller, Always a Bookseller

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Once a Bookseller, Always a Bookseller

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Published on September 21, 2020

Photo: Janko Ferlič [via Unsplash]
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wide shot photograph of a bookshelf
Photo: Janko Ferlič [via Unsplash]

My first job out of university was in a bookshop. Dalton’s Bookshop in Canberra, the federal capital of Australia, which is in some ways a kind of mini-me of Washington, D.C. crossed with an Australian country town. Dalton’s was the biggest and best bookshop in the city, a family-owned business that was spread over two floors of a large building in the city centre. A spiral staircase joined the two floors and we liked to slide down the banister and jump off the end to land in front of a customer and ask, “Can I help you?”

I loved working in the bookshop, and probably would have worked there for much longer than nine months but the owners wanted to retire, and they knew the secret of success in independent bookselling: own the real estate. They sold the building. Generously, they gave a retrenchment payment even to new staff members like myself, though in my case I had “bought” so many books utilising my staff discount on account that I still owed them money.

I had always loved bookshops simply as a customer, but working in one gave me a whole new appreciation of bookselling. Matching a reader with a book when they didn’t really know what they wanted; finding a book from the barest description, most often without a title or author, or both remembered incorrectly; unpacking the new releases, which was like discovering a new treasure trove every week; and of course, that wonderful staff discount.

Many of the staff were already friends, or we became friends, and we used to hold competitions amongst ourselves to sell difficult books like the very expensive hardcover of The Ashley Book of Knots, or the most copies of a particular new release. We used to write notes to the next shift on narrow strips of paper torn from packaging, which were then placed in the arms of the small plastic dragon who stood next to the cash register, itself a prize from a publisher’s rep for selling the most copies of Sharon Penman’s Here Be Dragons, a (very good) book that taught me the importance of a cover and title properly communicating the genre of the book. It is a historical novel but that first British paperback we had looked and sounded like a fantasy, so the history buffs wouldn’t pick it up and the fantasy readers would reject it after reading the first paragraph of the blurb. It had to be hand-sold, and even then it was a challenge. Hence the dragon trophy.

After Dalton’s closed, I became a sales representative for a small academic publisher, and in that capacity visited many bookshops in a different role, trying to sell our books to booksellers, to gain a place for them so they might then go on to meet their readers. As it was a rather specialised press with only two regular sellers that booksellers ever wanted to stock, it was quite a difficult job. I’d visit two, three or four bookshops a day and though I didn’t like that job as much as actually working in the bookshop, I did love visiting all the different shops and seeing how they approached the trade in their own, sometimes quite unusual, ways. Naturally I also bought books, which occasionally surprised a hard-bitten bookshop owner who suspected it was some sort of sales tactic on my part, at least the first time.

Buy the Book

The Left-Handed Booksellers of London
The Left-Handed Booksellers of London

The Left-Handed Booksellers of London

From being a sales rep I became an editor, eventually a senior editor with a big multinational publisher and then later still a literary agent, and my relationships with bookshops became different again. I also became an author early in this process, forging yet another relationship with bookshops. I will never forget seeing my first book, The Ragwitch, on a new release shelf in The Constant Reader bookshop near my then office, where I used to spend a great many lunch hours and bought many books. In fact, almost thirty years and around forty books later, I am still kind of astounded that books with my name on them will be in bookstores. It never gets old.

Since becoming a published novelist in 1991 and a full-time author from 2001 (after an aborted attempt in 1998, a year where I wrote far less than at any other time) my basic arithmetic tells me I have done a thousand or more events in bookshops, all around the world, though primarily in Australia, the UK and the USA. Great events, for the most part, alloyed with some less good, and the classical few every author suffers, with an audience composed of the booksellers and a publicist and no one else, or the bookshop burning down the day before, and so on. Given many return events I’d guess I have done author events in three or four hundred bookshops, nearly always having a browse or a wander about before or after doing my thing, trying to repress my urge to buy books or convince the kind booksellers who want to give me a copy of something I’ve spotted and enthused over, which I know will simply not fit in my luggage.

Given my deep, varied and abiding connections with bookshops, maybe it is surprising it has taken me so long to write a novel concerning booksellers with magical powers, as I do in The Left-Handed Booksellers of London.

Or perhaps it is simply that the oath I took long ago standing upon the spiral staircase at Dalton’s Bookshop, swearing to never speak of such things, has finally worn off…

The Left-Handed Booksellers of London is available from Katherine Tegen Books.
Read an excerpt here.

Garth Nix has been a full-time writer since 2001, but has also worked as a literary agent, marketing consultant, book editor, book publicist, book sales representative, bookseller, and as a part-time soldier in the Australian Army Reserve. More than six million copies of his books have been sold around the world and his work has been translated into forty-two languages. You can find him online at his website.

About the Author

Garth Nix

Author

Garth Nix has been a full-time writer since 2001. He has also worked as a literary agent, marketing consultant, book editor, book publicist, book sales representative, bookseller, and as a part-time soldier in the Australian Army Reserve. Garth’s books include the award-winning fantasy novels Sabriel, Lirael and Abhorsen and the science fiction novels Shade’s Children and A Confusion of Princes. His fantasy novels for children include The Ragwitch; the six books of The Seventh Tower sequence; The Keys to the Kingdom series; and the Troubletwisters books (with Sean Williams). More than five million copies of Garth’s books have been sold around the world, his books have appeared on the bestseller lists of The New York Times, “Publishers Weekly,” The Guardian and The Australian, and his work has been translated into 40 languages.

Learn More About Garth
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wiredog
4 years ago

“the secret of success in independent bookselling: own the real estate”

Yep.  That’s how Hole in the Wall Books in Falls Church Virginia (they specialized in used SFF and comics) held on for as long as it did.  And when the owners retired they moved well outside of town.  

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theMattBoard
4 years ago

I worked for Waldenbooks for three years in college. Of all the various jobs I’ve held, it is the only one I really want to go back to.

If I suddenly became independently wealthy or retired tomorrow, I’d go back to working in a small bookstore if I could. (no offense to the B&Ns of the world, but the small store was always a better fit for me as a customer and as a bookseller).

There is something magical about helping someone find a new book they enjoy that can overcome most of the stupidity that is working retail. 

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4 years ago

Oh my The Ashley Book of Knots … when I worked at a WaldenBooks here in Baltimore in the late 70s/early 80s it sold fairly well, but then the city is on the water.

 

And the joy of being book rep!  The travel! The hotel food! 

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Lesley Arrowsmith
4 years ago

As a left-handed bookseller, I obviously ought to get this book!

Skallagrimsen
4 years ago

Spent most of my adult life working Half Price Books in the Seattle area: the experience was my second, and in truth my primary, education. I’ve spent at least half of each workday buying books from the public, with thousands of random titles passing through my hands on a busy day. You never knew what was going to show up,  and I had first dibs on everything, together with a generous employee discount. If I could still pay the rent by doing it, I’d leap at the opportunity. Alas, full time jobs selling books are scarce in our digital dystopia, and are unlikely to ever return  

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4 years ago

Sounds like a lovely bookstore. 😀

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Steven Scott Hay
4 years ago

In these days of Covid-19, independent online bookstores are very important. Use the link below to find the bookstore, including mine, among the 5000 plus bookstores that carry the book you need: bookfinder.com

I suggest using the classic search option

 

Steven (booksleuth on Alibris)

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4 years ago

I worked for several years in an independent mystery bookstore, complete with the tape outline of a body on the plaid carpet. Remembering the joy of hand-selling, of matching books you know they’ll love with customers you think of as friends … there is nothing like it. I am simultaneously grateful for those years and heartbroken the store is no longer there. Thank you for the reminder. And for your books.

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4 years ago

D’oh! I originally posted this under the book review, not under the correct article …

My first several (non-paper route) jobs were working in an assortment of independent bookstores (mostly of the book, magazine, comic book and RPG sort), and if I could have actually made a living at it, that would have been my dream job.

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MariaRose
4 years ago

I always try to buy books from an independent bookstore, versus buying from the big guys. I have my own library of books which I have over time forced myself to limit to only certain authors, so I can contain the number of books. Any other authors, I will read the books and pass them on to other readers–I donate to the local libraries or lately to the Little Free Libraries–just to encourage people to read books. A small bookstore may have authors who will come to the store to present their books. A few of my favorite authors had done so for quite some time until the present health situation. You appreciate your books more if you meet the author in person.

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mcannon
4 years ago

As a 43 year resident of Canberra, I have many fond memories of browsing and shopping at Daltons. It had an excellent SF section and I bought a hell of a lot of books at that shop in Civic in the late 1970s and early ’80s! I think the old site may be an indie record shop now… I still go by there regularly.  Thanks for the memories!